Shipping policy

At Ruaati Fashion, we are committed to ensuring a smooth and timely delivery experience for all our customers across India. We currently offer one standard shipping option to maintain service quality and deliver your orders efficiently.

Important Update!

We sincerely appreciate your patience, and our team is working 24/7 to ensure all orders are dispatched and delivered quickly as possible.

Shipping Details

Free Shipping Across India – We offer free shipping on all orders across India. Your order will be delivered within 7 working days from the date of dispatch (excluding sale and promotional periods).

Order Processing & Delivery

  • Orders are processed within 24 to 48 hours and handed over to our courier partners.
  • Most orders are delivered within 7 working days with free shipping. However, during high-demand periods (sales, festive seasons, and special promotions), delivery times may be extended.
  • We are not responsible for delays caused by courier services, unforeseen logistical issues, or if the recipient is unavailable at the time of delivery.

Shipment & Tracking Details

  • Once your order is shipped, you will receive a WhatsApp notification from +91 94857 18392 with the tracking details.
  • The tracking number may take up to 24 business hours to become active on the courier website.
  • You can track your order using the provided link.

Unboxing Recommendation

To ensure a smooth support experience, we recommend recording an unboxing video while opening your package. This helps in case of any concerns regarding your order.

We appreciate your support and patience. Thank you for choosing Ruaati Fashion!

Ruaati Fashion uses the best carriers in the business to make sure your order gets to you on time. You can see your item description, price, and shipping time on the secure checkout page.

DO WE SHIP WORLDWIDE?

Yes!

FREE SHIPPING

Free shipping is offered to only customers in India. For customers outside India, Flat Shipping charges would be applied Rs 2900/ per product.

WHAT IS THE SHIPPING COST WORLDWIDE?

  • We charge 2900 INR Or 34 USD Per Product in the cart.

WHAT IS THE SHIPPING COST IN INDIA?

  • We do not charge for shipping within India. Shipping within India is free of cost.

  • All prices on our site are displayed in Indian Rupee (INR), and will be charged in Indian Rupees. Shipping within India will take approximately 5-7 working days depending on what state and/or territory you live in.

WHAT IS SHIPPING TIME?

The 'Shipping Time' is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: Within 24 hours," the item will leave our warehouse within 24 hours after you place your order. While Ruaati Fashion aims to ship every order as quickly as possible, more popular items may have a longer shipping time.

HOW CAN I TRACK MY ORDER?

  • Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.

  • In the rare case that we are unable to fulfill an order due to low product availability, we will notify you by email of the new shipping and delivery times.

  • Alternatively, you may also contact our whatsup no. 94857-18392 for details.

WHO DO I CONTACT IF THERE IS A PROBLEM WITH MY ORDER?

If there is a problem with your order, please contact our whatsup no. 94857-18392 or you can get in touch with us at our customer care number +91 94857 18392 which remains open 10am-6pm IST on 6 DAYS (Monday to Saturday).

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All domestic orders will take about 3-4 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. For further information on the order status you can contact our whatsup no. 94857-18392.

TAXES & DUTIES

For Indian Customers

Product Prices displayed are inclusive of all taxes and duties.

For International Customers

Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. For more information, please write to us on ruaatifashion@gmail.com

  • All tariffs, duties, and import taxes are the responsibility of the customer and are not included in the product price.
  • Please be aware that your local government may charge additional fees, such as tariffs, for imports. These are not included in your purchase price and will be paid by you upon delivery.